Service update: higher demand than usual

A note on silver availability

As New Zealand’s leading precious metals refinery, we can reassure customers there is no shortage of silver supply.

Demand has surged for specific product formats leading to pressure across production and processing.

In-store purchasing

With increased visitor numbers, wait times to purchase bullion in-store have risen significantly. If you’re planning to visit, we recommend arriving early.

Please check ID requirements before you arrive

For a smooth visit, please bring photo identification if you are collecting product.